SysAid Helpdesk

Manage your IT helpdesk when youre on the go!
SysAid Helpdesk App enables you to respond to service requests anywhere, anytime. Whether youre on the road or simply away from a computer, SysAid Helpdesk App gives you the flexibility you need to deliver superior helpdesk support from anywhere in the world.

With the trademark simplicity and ease-of-use of SysAids helpdesk, SysAid Helpdesk App allows you to:
View all service requests assigned to your team
Create new service requests
Easily filter the service request list per field to access the exact information you need
Update the status, priority, urgency, due date, request user, and any other field in a service request
Search for service requests via service request quick access or free search
Customize the displayed fields in your helpdesk list
View and manage your assets
Easily navigate between views in an interface thats specially designed for your mobile

SysAid Helpdesk App is a free application included in SysAid IT Management Software. SysAid is specially designed to help you automate your IT processes and work more efficiently. Its suite of fully-integrated modules includes Helpdesk, Asset Management, Monitoring, Reports & Analysis, and an entire package built on ITIL best practices. With scalable editions for businesses of any size, SysAid enables IT professionals to maximize the success of their IT infrastructure.

Stay on track, in-the-know, and improve your IT performance with SysAid. ITs that simple!

For more information about SysAid Helpdesk App, please visit http://www.sysaid.com/blackberry

App Name:SysAid Helpdesk

App Version:1.1.2

App Size:213 KB

Cost:FREE